Surrey Vinyl Wraps destroyed by Audi TTRS and still owe me £1000 for damage.
I strongly recommend you DO NOT use this company and read this first.
I paid for Surrey Vinyl Wraps to wrap my Audi TTRS in Matte Lime Green. I dropped the car off and they told me they would need 3 days. On the 5th day I arrived to pick up the car at 9am. They had not finished the car and I waited 6 hours in their unit for them to finish the car.
When the car was completed I completely checked it over to see the quality of the wrap. To my horror I found a knife cut all the way down my leather door card (£800 to replace) and my fuel cap was severely dented from where they tried to pry it off with screwdrivers (£160 to replace). The windscreen has a long knife scratch in it which will require the whole windscreen replacing. They also snapped all the sideskirt clips, so my sideskirt was hanging off and attached by some tape (see picture).
I notified Chris Kuhl (owner of Surrey Vinyl Wraps) and he promised to replace all the parts. I was told he would have the parts within a few days and I could bring the car in the following week. After over 60 calls and texts over a space of 6 weeks, I was ignored and on the 6th week I was told "I am skint, I can't do it right now'.
I have been left with £1000 damage to my car and I will be having the wrap professional removed due to the poor quality.
Surrey Vinyl Wraps is trading illegally without business insurance. I have also reported them to HMRC for tax evasion. Chris Kuhl (the owner) also has a CCJ against his name.
Here are the pictures of the damage to my car:
I strongly recommend you DO NOT use this company and read this first.
I paid for Surrey Vinyl Wraps to wrap my Audi TTRS in Matte Lime Green. I dropped the car off and they told me they would need 3 days. On the 5th day I arrived to pick up the car at 9am. They had not finished the car and I waited 6 hours in their unit for them to finish the car.
When the car was completed I completely checked it over to see the quality of the wrap. To my horror I found a knife cut all the way down my leather door card (£800 to replace) and my fuel cap was severely dented from where they tried to pry it off with screwdrivers (£160 to replace). The windscreen has a long knife scratch in it which will require the whole windscreen replacing. They also snapped all the sideskirt clips, so my sideskirt was hanging off and attached by some tape (see picture).
I notified Chris Kuhl (owner of Surrey Vinyl Wraps) and he promised to replace all the parts. I was told he would have the parts within a few days and I could bring the car in the following week. After over 60 calls and texts over a space of 6 weeks, I was ignored and on the 6th week I was told "I am skint, I can't do it right now'.
I have been left with £1000 damage to my car and I will be having the wrap professional removed due to the poor quality.
Surrey Vinyl Wraps is trading illegally without business insurance. I have also reported them to HMRC for tax evasion. Chris Kuhl (the owner) also has a CCJ against his name.
I am in the process of also doing the following:
- Contacting every major car dealership within a 60 mile radius of Surrey Vinyl Wraps and warning them not to use the company.
- Reporting the company to Trading Standards for operating illegally and failing to repair/reimburse cost of damage to my car.
- Posting the story to a minumum of 10 forums.
Here are the pictures of the damage to my car:
We offer large format digital printing and vinyl installation solutions. To make your project look beautiful we use the latest technology. All our vinyl installers are trained professionals with many years of experience. Vivo Motorsports Welcome: vinyl car wrapping / Race Car Shoes / Race Car Carbon Fiber Steering Wheels.
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